Thunderhost.org :: The Way Hosting Should Be!!!

Support Overview

One of the greatest benefits of hosting with Thunderhost is the fact that support is our #1 priority. There is ONE reason that over 65% of our clients are REFERRED by a current Thunderhost client - Our support is simply better. Our friendly Customer Care team is comprised of highly-skilled and knowledgeable individuals who share the common role of network engineer and support representative. They have the skills, experience and expertise to be able to provide service above and beyond that expected by any of our clients.

Personal Customer Care
• Find out why customers love Thunderhost.org! Learn how we've implemented new customer service practices which result in unmatched customer service!

Customer Support Center
You will find hosting documentation, interactive video tutorials, guides and more! Everything you need to know regarding your web hosting service is right here!

Help Desk (Open/Track Tickets)
If you need help here's the place to do it! Send us a support ticket and get help immediately! Our staff is standing by to assist you, 24 hrs per day, 7 days per week.

Support Forums
Our support forums are something that sets us apart from most companies. Most companies won't put up forums since they don't want people to read anything negative. We feel that our customers or potential customers should be able to know everything. In our forums you will find announcements, support requests, testimonials and much more.

KBase/FAQs
If you've got a question, you may want to see our massive knowledge base and frequently asked questions page for an answer!

Network Status
View the status of our network and servers. If you're having problems accessing your site, checking mail or using various services it's a good idea to check this page.